Policies
GRIP SOCKS
Grip Socks are required in all classes for safety. Available to purchase at the studio.
LATE ARRIVAL
If you are more than 5 minutes late to class we will not be able to let you in. This is for your safety as warm up is a vital part to the workout.
PREGNANCY/INJURIES
Lagree is safe and effective for those who are expecting. We just require a doctor’s note stating you are able to workout. Lagree is also a safe workout for those recovering from knee, back injuries, etc. Check with the studio about modifications.
BOOKING CLASSES
All classes must be booked in advance to save your spot. You can book directly through our branded Power Mixx Fitness App that can be downloaded from the Apple Store or Google Play. Our website also allows you to book classes. You can book up to 2 weeks in advance.
CANCELLING CLASS
We have a 12 hour class cancellation policy. That means you can cancel up to 12 hours before the class start time and the class will be credited back to your account. If you cancel late, you will be charged a $20 late fee but still retain your class. If you no-show to class, you are charged $30 and lose your class. It is very important to cancel as soon as possible to open up your spot to another client.
SWITCHING CLASS TIMES
Class times cannot be switched less than 12 hours in advance of the start of class. If you switch classes past that time, there will be a $20 late cancel charge.
WAITLIST
If a class you’d like to take is full, we recommend putting yourself on the waitlist. If you do not get a spot in the class, the class credit will be returned to your account. If a spot opens, you will be added to the class and receive an email confirmation or text confirmation. Please make sure you have opted in to receive our messages. All classes have a 12-hour cancellation policy, so if you’re added to a class from the waitlist more than 12 hours before the start of class, be aware the 12-hour cancellation still applies. If you no longer want a spot in the class, you will need to remove yourself from the waitlist at least 12 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will be charged a late cancel fee. Please note that the waitlist locks and becomes void at the 12-hour mark – therefore, potential spots in the class are available on a first come first serve basis.
- Client is responsible for removing themselves from the waitlist if they can no longer attend the class they waitlisted for. Failure to do so, will result in any cancellation or no-show fees associated with being added to the class and not attending.
CANCELLATIONS OR CHANGES TO MEMBERSHIP
In order to cancel or change your membership we must receive something in writing 30 days prior to your billing date. You can email us at [email protected]
SCHEDULE CHANGES
Instructors and classes are subject to change. Please visit the schedule for the latest updates.